Terms of Service
Welcome to Fatehcart.com! By accessing, browsing, or making a purchase on our website, you agree to the following Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By using this website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site.
2. About Fatehcart
Fatehcart.com is an online marketplace offering handmade and home-produced products. Each product is made with care and attention to detail, with slight variations that make every item unique.
3. Eligibility
To use our website and services, you must:
- Be at least 18 years old
- Provide accurate and current information
- Use the site for lawful purposes only
4. Product Information
- We make every effort to display product details, pricing, and images accurately.
- As our products are handmade, slight variations in color, texture, or size may occur.
- We reserve the right to modify or discontinue any product without notice.
5. Orders and Payments
- All orders are subject to availability and acceptance.
- Prices are listed in INR and include taxes where applicable.
- We accept online payments via secure payment gateways.
- Once an order is confirmed, it cannot be changed or cancelled.
6. Shipping & Delivery
- Free shipping is offered on all orders within India.
- Estimated delivery time varies by location (3–9 business days).
- Fatehcart is not responsible for delays caused by third-party logistics.
Please refer to our Shipping Policy for full details.
7. Returns & Refunds
As most items are handmade, we do not accept returns unless:
- The item is damaged during shipping
- The wrong item was delivered
In such cases, please contact us within 48 hours of delivery with clear photos.
See our Return & Refund Policy for more details.
8. Intellectual Property
All content on Fatehcart.com including logos, images, product designs, descriptions, and branding is the intellectual property of Fatehcart and may not be copied, reproduced, or distributed without permission.
9. Prohibited Uses
You agree not to use the site:
- For any illegal or unauthorized purpose
- To transmit malware or harmful code
- To violate intellectual property rights
- To engage in fraudulent activity
10. Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
11. Limitation of Liability
Fatehcart.com and its owners will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the site or its products.
12. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the site means acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Khanna, Punjab.
14. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: contact@fatehcart.com
📱 WhatsApp: +91-9888518293
📍 Address: Guru Nanak Nagar, Street No.2, Amloh Road, Khanna 14140, Punjab