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We use mostly natural ingredients in all our handmade products, including plant-based oils, essential oils, herbs, and natural waxes to ensure quality and care.

Yes, we offer different types of custom and personalized orders! Whether it’s custom scents, packaging, or gifting options, we’re happy to create something special just for you.

At Fatehcart, your satisfaction is our priority. We accept returns and offer full refunds on all handmade products like soaps, candles, and shampoos. Simply send the item back with a brief reason—your feedback helps us improve.

⚠️ Note:

• Glass items that are broken or damaged are not eligible for return or refund.

• All other products are returnable and fully refundable.

At Fatehcart, we aim to ship your orders as quickly as possible. Most regular handmade products are dispatched within 2–4 business days.

🕒 Bulk orders or customized items may take additional time, as we prepare each piece with care and attention.

Your patience means a lot to us—each item is crafted with love, and we promise it’s worth the wait!

Yes, we do! Fatehcart ships internationally, so you can enjoy our handmade products no matter where you are. Shipping times and charges may vary depending on your location.

You can easily track your order on our website using the tracking number we email you once your order ships. Simply enter the number in the tracking section to see real-time updates.

If your item arrives damaged, please contact us within 4 hours of delivery with photos of the damage. We’ll work quickly to resolve the issue and ensure your satisfaction.