📜 Terms of Service
Welcome to Fatehcart.com!
By accessing, browsing, or making a purchase on our website, you agree to the following terms. Please read them carefully to ensure a smooth shopping experience. 🛍️
Effective Date: February 19, 2026 📅
1. ✅ Acceptance & Eligibility
By using this website, you agree to comply with these terms. To shop with us, you must:
- Be at least 18 years old. 👤
- Provide accurate and current information. 📝
- Use the site for lawful purposes only. ⚖️
2. 🎨 About Our Products
Fatehcart is an online marketplace for handmade and home-produced products.
- Uniqueness: Because our items are crafted by hand, slight variations in color, texture, or size may occur. This makes every item unique! ✨
- Accuracy: We strive to display product details and images as accurately as possible.
- Changes: We reserve the right to modify or discontinue any product without notice. 🛠️
3. 💳 Orders & Payments
- Acceptance: All orders are subject to availability.
- Pricing: Prices are listed in INR (₹) and include applicable taxes. 💰
- Secure Payments: We use PhonePe and other secure gateways. By paying, you also agree to their terms.
- Cancellations: Orders can only be cancelled or modified within 2 hours of placement. 🕒
4. 🚚 Shipping & Delivery
- Free Shipping: We offer Free Shipping on all orders within India! 🇮🇳📦
- Timing: Estimated delivery is 3–9 business days, depending on your location.
- Third Parties: While we ship promptly, we are not responsible for delays caused by logistics partners. 🚛
5. 🔄 Returns & Refunds
As our items are handmade, we only accept returns if:
- The item is damaged during shipping. 🧨
- The wrong item was delivered. ❌
- Action Required: Please contact us within 48 hours of delivery with clear photos to process a claim. 📸
6. 🔐 Account & Security
- Responsibility: If you create an account, you are responsible for keeping your login credentials confidential. 🔑
- Prohibited Uses: You may not use this site for illegal activity, transmitting malware, or violating intellectual property rights. 🚫🐜
7. ⚖️ Legal & Intellectual Property
- Ownership: All logos, images, designs, and descriptions are the property of Fatehcart. No copying or reproduction is allowed without permission. 🚫📸
- Liability: Fatehcart is not liable for any damages arising from the use or inability to use the site or its products.
- Governing Law: These terms are governed by the laws of India. Disputes will be handled in the courts of Khanna, Punjab. 🏛️
📝 Modifications
We may update these terms occasionally. Continued use of the site means you accept the revised terms. Please check this page for updates! 🔄
📞 Contact Us
Have questions about our terms? We’re happy to clarify!
- 📧 Email: contact@fatehcart.com
- 📱 WhatsApp: +91-9888518293
- 📍 Address: Guru Nanak Nagar, Street No.2, Amloh Road, Khanna 141401, Punjab 🇮🇳