We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of fatehcart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.82 out of 5 based on 17 customer ratings
17 reviews
100% of buyers enjoyed this product!
5 stars
( 14 )
4 stars
( 3 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
K***w –
Just super!
Rated 4 out of 5
V***l –
The dress is not bad, but it looks like a matryoshka on me)) it seems to me, that it is on very thin and slender girls.
Rated 5 out of 5
V*** –
The most delicate, beautiful dress, noble color, according to the figure the village is excellent, super purchase!
Rated 5 out of 5
A***v –
Nice dress. Every day you will not wear, but sometimes you can feel like a girl) at 90-70-90 the village is excellent, the elastic band could be more tight. I liked the color very much, I’m straight to the face. It seemed hot, although I was on the street in 30 degrees heat, it was hotter than usual. Delivery is moderately fast, thanks to the store, there are no complaints.
Rated 5 out of 5
X***a –
Perfect, just like the picture. Silk fabric. I ordered size M
Rated 5 out of 5
O***z –
I liked the dress very much, the quality is excellent. Height 167, chest girth 93, hips 103. L size approached. Free village. In the photo of course crumpled. The color is beautiful.
Rated 5 out of 5
A***a –
The dress is gentle, beautiful, thank you.
Rated 5 out of 5
V***m –
Excellent Air dress, neat seams almost everywhere. At a height of 157 cm long (ordered s), 7/8, but that’s exactly what I wanted.
Rated 4 out of 5
E***a –
On the parameters 94/72/102 size L approached, but in the chest it seems large, a lot of free space. Dress on a very lush chest. I thought it would be shorter and lighter. It does not look very, just not for the holiday. Perhaps the size would look smaller, but then it would not be enough in the back. Not very happy with the purchase. But it is sewn smoothly, there is a lining, the fabric is light, does not shine through.
Rated 5 out of 5
T***a –
I ordered this dress in size M for my parameters: 92-73-98, height 168 cm, shoulders 38 cm. The dress came just. Fabric though synthetic, but pleasant. The lining is short. In general, a good dress for the spring
Rated 4 out of 5
T***a –
I received an order in Israel very quickly, in two weeks. The dress is sewn very well, qualitatively. I ordered the size M for my parameters og-88, ot-76, ob-95. The size just approached and the dress sits on me super! I really like it. Thank you to the store and everyone who sewed this dress and in general to the whole team! Recommend!
Rated 5 out of 5
R***d –
Dress Super!)))) came for 3 weeks)
Rated 5 out of 5
K***A –
The dress really liked it!
Rated 5 out of 5
A***y –
Dress Super, surpassed all expectations, super fast delivery, definitely recommend
Rated 5 out of 5
Customer –
Good quality, nice dress
Rated 5 out of 5
K***a –
All OK, fast delivery, goods consistent with the description
Rated 5 out of 5
L***l –
A healthy dress, such a gentle mint color ^_^ true, for me a cutout is more, maybe, slightly change the buttons) with an increase of 158 cm size s to me approximately on the ankle.
K***w –
Just super!
V***l –
The dress is not bad, but it looks like a matryoshka on me)) it seems to me, that it is on very thin and slender girls.
V*** –
The most delicate, beautiful dress, noble color, according to the figure the village is excellent, super purchase!
A***v –
Nice dress. Every day you will not wear, but sometimes you can feel like a girl) at 90-70-90 the village is excellent, the elastic band could be more tight. I liked the color very much, I’m straight to the face. It seemed hot, although I was on the street in 30 degrees heat, it was hotter than usual. Delivery is moderately fast, thanks to the store, there are no complaints.
X***a –
Perfect, just like the picture. Silk fabric. I ordered size M
O***z –
I liked the dress very much, the quality is excellent. Height 167, chest girth 93, hips 103. L size approached. Free village. In the photo of course crumpled. The color is beautiful.
A***a –
The dress is gentle, beautiful, thank you.
V***m –
Excellent Air dress, neat seams almost everywhere. At a height of 157 cm long (ordered s), 7/8, but that’s exactly what I wanted.
E***a –
On the parameters 94/72/102 size L approached, but in the chest it seems large, a lot of free space. Dress on a very lush chest. I thought it would be shorter and lighter. It does not look very, just not for the holiday. Perhaps the size would look smaller, but then it would not be enough in the back. Not very happy with the purchase. But it is sewn smoothly, there is a lining, the fabric is light, does not shine through.
T***a –
I ordered this dress in size M for my parameters: 92-73-98, height 168 cm, shoulders 38 cm. The dress came just. Fabric though synthetic, but pleasant. The lining is short. In general, a good dress for the spring
T***a –
I received an order in Israel very quickly, in two weeks. The dress is sewn very well, qualitatively. I ordered the size M for my parameters og-88, ot-76, ob-95. The size just approached and the dress sits on me super! I really like it. Thank you to the store and everyone who sewed this dress and in general to the whole team! Recommend!
R***d –
Dress Super!)))) came for 3 weeks)
K***A –
The dress really liked it!
A***y –
Dress Super, surpassed all expectations, super fast delivery, definitely recommend
Customer –
Good quality, nice dress
K***a –
All OK, fast delivery, goods consistent with the description
L***l –
A healthy dress, such a gentle mint color ^_^ true, for me a cutout is more, maybe, slightly change the buttons) with an increase of 158 cm size s to me approximately on the ankle.